All access membership

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Dear All,

Using the 'Holiday Deal" I bought the All-Access annual membership paying 125 USD today in the morning. I paid the fee using a debit card and entered my email address [email protected].

Even after many hours, I do not have access to all the courses and all I can see is the few courses that I bought eariler individually. Using a link sent by teacable I can see that they have received the 124.50 USD and my debit card compnay app confirms that too.

I have written an email to them, pasted this problem on Mosh’s facebook ad for this “Holiday Deal” and sent them messages from teachable contact me form, but no one bothers. It seems that I made a big mistake buying annual membership from such a team who takes people money and don’t care if they get access or not let alone replying messages and emails.

Is there anyway to solve this problem?

Best Regards,
Ajmal

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Didn’t got yet!

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Hi Ajmal,

Thank you for reaching out. We’ve already replied to your inquiry through our customer support line, but I wanted to clarify a few things.

We currently don’t have a record of your purchase on our end. If you purchased an all-access subscription, please forward your receipt to our support team as proof of purchase. We’ll then be able to escalate the issue to Teachable for further troubleshooting.

Please note that we handle all customer support through our dedicated channels and not via forums, Facebook, YouTube, or other platforms. I happened to see your message here and wanted to assist, but going forward, please continue any support-related communication through our customer support line.

Thank you for your understanding!

Best regards,
Mosh