You need to confirm your email address before using this functionality

1

I tried to contact mosh through the contact form but met the error of “You need to confirm your email address before using this functionality.” despite that I was logged in.

Is this a temporary issue?

2

I have forgotten my email and password

But this is the certificate number for verification

Cert_0mfttvyh

Name on it Christian Hobson Nwanzuo.

Please I will need urgent assistance regard to how to access my account again

Thank you