Is it a network issue? You can adjust the quality of the video with the little āgearā in the video player. Iāve noticed lately that because itās set to Auto, it tries to stream at 1080P for me and I often get stutters or pauses when itās buffering. Iāve found that the quality looks just fine if I bump it down to 720P. Unfortunately, the video player often reverts back to Auto/1080P and I have to āremind itā that 720P works better for me.
The video player is called āWistiaā and itās a pretty standard video player thatās used by a number of companies.
Hi @zackhamin,
Have you tried testing the site on a different device, such as your phone?
The only time I had that issue is when my AirPods Pro would pause the video because one wasnāt properly fitting in my ear. Each time it would begin to fall out the video would pause. Once I switched the tip to fit my ear the issues stopped.
A few things to try to check:
Reboot your computer
Make sure you have enough (at least 20GB) disk storage.
Try a different browser
Clear your web browser cache
Once you find out a solution, please share it on this forum post.
Iām having a similar issue, but only on my new computer. Videos work fine on my older MacBook Air. On my new MacBook Air, the videos frequently freeze. Iāve just been downloading each video and playing them that way. Not awesome, but workable for now I suppose.