I have purchased C++ courses on Sep 1, and only touched a bit. Then found that as a beginner Python would be a better choice, and I immediately sent a refund request email to [email protected], but haven’t received any replies till Sep 6, so I sent a follow-up email, and also tried using “Contact” in the website, and now it’s Sep 10, there’s still no reply.
Am I did something wrong or is there’s any solution, please accept my requst @codewithmosh , thanks a lot.
Hi there,
Thank you for reaching out. We are very sorry for the back and forth and inability to get hold of an agent.
Can you please provide your email address so we can attend to your refund request?
Best,
Ada
Thank you for your reply. I’m sorry for the extra follow-ups. The refund has arrived a few minutes ago and the date says Sep 7, that might be a delay on the Mastercard services side. It’s just that I hadn’t received any email notification from codewithmosh, so I assumed the refund was still pending. Thank you for your help, and I’m sorry for the confusion.
Best regards,
Mhan
Hi Mhan,
Thanks for clarifying, we are happy to know you received your refund as requested. Feel free to reach out if you have any more concerns.
Best,
Ada