# My account disappeared?

**URL:** <https://forum.codewithmosh.com/t/my-account-disappeared/14691>\
**Category:** Site Feedback\
**Created:** [August 25, 2022, 1:48am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691 "2022-08-25T01:48:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![AliYu](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@AliYu](https://forum.codewithmosh.com/u/AliYu)\
**Post date:** [August 25, 2022, 1:48am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/1 "2022-08-25T01:48:50Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/codewithmosh/original/2X/6/63a71d4d89d33ed566a3dfcb74b4c732bbde775a.png)  
I literally verified my email yesterday yet still can’t login with the email. It literally tells me that my account doesn’t exit. And I’m 100% sure that my email and password are right because browser automatically remembered them. This is totally unacceptable because I just bought the c++ course yesterday.  
And right now I can’t even get access to the website which makes the situation worse.

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**Author:** ![AliYu](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@AliYu](https://forum.codewithmosh.com/u/AliYu)\
**Post date:** [August 25, 2022, 1:50am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/2 "2022-08-25T01:50:38Z")

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And right now I’m using another account that I just registered to post this topic.

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**Author:** ![jmrunkle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/jmrunkle/32/3765_2.png) [@jmrunkle](https://forum.codewithmosh.com/u/jmrunkle)\
**Post date:** [August 25, 2022, 1:55am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/3 "2022-08-25T01:55:21Z")

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Try going through password recovery?

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**Author:** ![AliYu](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@AliYu](https://forum.codewithmosh.com/u/AliYu)\
**Post date:** [August 25, 2022, 1:58am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/4 "2022-08-25T01:58:25Z")

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I did and it told me like this

 ![image](https://us1.discourse-cdn.com/flex020/uploads/codewithmosh/original/2X/8/851a7a8ac2e51355ff9ec00a2d6c86e22f43831d.png)  
seems that my account just doesn’t exist in their database=//=

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**Author:** ![jmrunkle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/jmrunkle/32/3765_2.png) [@jmrunkle](https://forum.codewithmosh.com/u/jmrunkle)\
**Post date:** [August 25, 2022, 2:00am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/5 "2022-08-25T02:00:35Z")

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It could also be the site outage going on right now…

> [@What happened to the site?](https://forum.codewithmosh.com/t/what-happened-to-the-site/14686):
>
> I tried reloading a page on the site, “[https://codewithmosh.com/courses/](https://codewithmosh.com/courses/)” and it didn’t load. When I kept trying still nothing happened. I’m confused because I have no idea why the main domain would work but not the courses button, anyways. What’s happening?

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**Author:** ![AliYu](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@AliYu](https://forum.codewithmosh.com/u/AliYu)\
**Post date:** [August 25, 2022, 2:21am UTC](https://forum.codewithmosh.com/t/my-account-disappeared/14691/6 "2022-08-25T02:21:58Z")

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I guess so, the [teachable.com](http://teachable.com) seems to be down, guess I’m just gonna wait until it’s repaired. QAQ