# I have All Access subscription but I cannot access C++ courses

**URL:** <https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262>\
**Category:** Site Feedback\
**Created:** [August 9, 2022, 4:05pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262 "2022-08-09T16:05:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SalvaG](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/salvag/32/4074_2.png) [@SalvaG](https://forum.codewithmosh.com/u/SalvaG)\
**Post date:** [August 9, 2022, 4:05pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262/1 "2022-08-09T16:05:34Z")

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Hi,  
I have he All Access subscription, and I am pretty sattisfied with the courses I have been doing so far. I saw there’s a new bundle regarding C++ compounded of two courses.  
Unfortunately when I try to access it, it sends me to the billing page in order to charge me for the course.

Do I need to pay for these courses?  
Regards.

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**Author:** ![jmrunkle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/jmrunkle/32/3765_2.png) [@jmrunkle](https://forum.codewithmosh.com/u/jmrunkle)\
**Post date:** [August 9, 2022, 4:34pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262/2 "2022-08-09T16:34:22Z")

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You mean the Ultimate C++ series? I see it in the all access:

- [Ultimate C++ Part 1: Fundamentals | Code with Mosh](https://codewithmosh.com/courses/enrolled/1857029)
- [Ultimate C++ Part 2: Intermediate | Code with Mosh](https://codewithmosh.com/courses/enrolled/1857235)

Are you sure you were logged in?

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**Author:** ![SalvaG](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/salvag/32/4074_2.png) [@SalvaG](https://forum.codewithmosh.com/u/SalvaG)\
**Post date:** [August 9, 2022, 7:02pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262/3 "2022-08-09T19:02:43Z")

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Hi Jason,  
yes I was logged in, infact after finishing the Git course I tried to jump into the C++ ones which seem new, right?  
Actually, I though that maybe the issue was that these courses were added while I was doint the Git course, and some “middleware” was not able to authenticate me or my session in the course. So I logged out, closed the Chrome explorer, opened the Chrome explorer again, and then logged in again and I could access the C++ courses. All good then.

I want to take advantage of this email to thank you guys for such a great platform. It’s by far the very best learning platform I came accross in my life, and I have been working in IT for the last 20 years in big companies like Accenture, Deloitte, Nestle, Unilever, Diageo, etc… Just for you to have an idea I pay around $2000 on a yearly basis for something similar product but for SAP which is boring to death.

On top of this, your support works pretty good ! you contacted me in the very same day !  
Congratulations, you are doing a great job guys.

Just accept my appologies, because I fixed my issue (obviously a local one, not in your platform) and I didn’t update my message in forum, but I got dragged to an emergency meeting at work and I lost track of it. I will update accordingly and mention the quick and nice support you were ready to provide.

Thanks a lot.  
Salva.

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**Author:** ![jmrunkle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/jmrunkle/32/3765_2.png) [@jmrunkle](https://forum.codewithmosh.com/u/jmrunkle)\
**Post date:** [August 9, 2022, 7:25pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262/4 "2022-08-09T19:25:41Z")

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Hey, I’m glad you were able to fix the issue!

Full disclosure: I have no formal relationship with CodeWithMosh, I’m just a regular here helping out where I can (another student like yourself). Not to say that they are non-responsive or anything, you just should @ mentions support (username: codewithmosh) if you want their direct attention. Like this: @codewithmosh (shout out to you all since SalvaG gave the product a nice review there).

Also, replying to the emails does create a post on the forum so it is all up-to-date. Cheers!

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**Author:** ![SalvaG](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/salvag/32/4074_2.png) [@SalvaG](https://forum.codewithmosh.com/u/SalvaG)\
**Post date:** [August 9, 2022, 7:46pm UTC](https://forum.codewithmosh.com/t/i-have-all-access-subscription-but-i-cannot-access-c-courses/14262/5 "2022-08-09T19:46:36Z")

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Great ! thanks for being willing to help !
