# I can't cancel my Subscription

**URL:** <https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932>\
**Category:** Uncategorized\
**Created:** [December 3, 2025, 4:58pm UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932 "2025-12-03T16:58:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![rafael.gslima](https://avatars.discourse-cdn.com/v4/letter/r/3da27b/32.png) [@rafael.gslima](https://forum.codewithmosh.com/u/rafael.gslima)\
**Post date:** [December 3, 2025, 4:58pm UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932/1 "2025-12-03T16:58:00Z")

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I bought the lifetime course on November 27, 2025 (6 days ago). However, I need to cancel my subscription. Since I bought it 6 days ago and haven’t started any courses yet, I believe there will be no problem canceling and receiving a refund, right?  
I tried to do this through the Memberships & Subscriptions area, but it is empty, the page is broken, as you can see below:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/codewithmosh/original/2X/1/1e489208f342707ad397269d175b2055393d07a7.png)

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**Author:** ![Abdullah-Alghamdi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/abdullah-alghamdi/32/14427_2.png) [@Abdullah-Alghamdi](https://forum.codewithmosh.com/u/Abdullah-Alghamdi)\
**Post date:** [December 3, 2025, 5:54pm UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932/2 "2025-12-03T17:54:08Z")

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As they promised that it’s ok to get refund during the 30 days so it should be OK but honestly I don’t know they aren’t responding to any of my messages and I see people complaining about the same thing some even have been trying with the support team for weeks and no actual action

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**Author:** ![rafael.gslima](https://avatars.discourse-cdn.com/v4/letter/r/3da27b/32.png) [@rafael.gslima](https://forum.codewithmosh.com/u/rafael.gslima)\
**Post date:** [December 3, 2025, 5:55pm UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932/3 "2025-12-03T17:55:32Z")

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Exactly, I tried several times, but no replies.

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**Author:** ![Abdullah-Alghamdi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.codewithmosh.com/abdullah-alghamdi/32/14427_2.png) [@Abdullah-Alghamdi](https://forum.codewithmosh.com/u/Abdullah-Alghamdi)\
**Post date:** [December 3, 2025, 6:10pm UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932/4 "2025-12-03T18:10:35Z")

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Check this; it might be helpful. I think you can ask for a refund through Teachable because ‘Code with Mosh’ is considered a school there. Or, as they say, if you feel you are eligible for a refund but the school refuses to give your money back, you can contact the Teachable support team through this email.

[support@teachable.com](mailto:support@teachable.com)

> **[Student Guide: Request a Refund | Teachable Help Center](https://support.teachable.com/en/articles/11682432-student-guide-request-a-refund)**
>
> Learn how to request a refund from your school owner and what to expect next.

I hope it helps. Let me know what happens with you. I would appreciate the knowledge. ❤

Good luck

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<div class="post-metadata">

**Author:** ![rafael.gslima](https://avatars.discourse-cdn.com/v4/letter/r/3da27b/32.png) [@rafael.gslima](https://forum.codewithmosh.com/u/rafael.gslima)\
**Post date:** [December 8, 2025, 9:17am UTC](https://forum.codewithmosh.com/t/i-cant-cancel-my-subscription/71932/5 "2025-12-08T09:17:54Z")

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They responded after I left a low rating on Trustpilot and sent an email to Teachable’s support team.  
I don’t know which approach was more effective, but it worked. The course was canceled and my money was refunded.